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Unexpected events occur, and we understand. Life is full of surprises, and when things take an unexpected turn, our accident replacement program is here to alleviate the stress of replacing something valuable.

What is the Program

Hambos Pups leashes and collars are covered under our ARP (accident replacement program). The ARP offers a 35% off coupon to replace any leash or collar up to 6 months after the purchase date. This is not a warranty program, we do not repair used products. The ARP will not send a coupon code without photo proof of irreparable damages. 

How’s it work?:

When you’re ready, fill out the accident replacement form below and attach two to three photos of the damaged item along with a but about how the product met its fate. The insights gathered from this form contribute to our ongoing efforts to enhance and ensure the quality and durability of our products. Thank you for helping us deliver excellence.

Accident Replacement Form:

Ready to request a replacement coupon? Click here to fill out the accident replacement form.

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