Because things happen...

Unexpected events occur, and we understand. When life takes an unexpected turn, our accident replacement program is here to alleviate the stress of replacing something valuable.

The Program
Hambos Pups leashes and collars are covered under our ARP (accident replacement program). The ARP offers a 35% off coupon to replace any leash or collar up to 6 months after the purchase date.

*This is not a warranty program, we do not repair used products. The ARP will not send a coupon code without photo proof of irreparable damages.*

How it works
Fill out the accident replacement form below and attach two to three photos of the damaged item along with a clear descriptionof how the product met its fate. The insights gathered from this form contribute to our ongoing efforts to improve the quality and durability of our products. Thank you for helping us deliver excellence.