Because things happen...

Unexpected events occur, and we understand. When life takes an unexpected turn, our replacement program is here to alleviate the stress of replacing something valuable.

The Program
Hambos Pups leashes and collars are covered under our replacement program. We offer 40% off to replace any leash or collar that suffered irreparable damage.

*We do not repair used products. We do not replace lost or stollen items. We will not send a coupon code without photo proof of irreparable damages.*

How it works
Fill out the accident replacement form below and attach two to three photos of the damaged item along with a clear descriptionof how the product met its fate. The insights gathered from this form contribute to our ongoing efforts to improve the quality and durability of our products. Thank you for helping us deliver excellence.