Hambos Pups Biothane Leash Care Guide

Your Biothane leash is built to handle the messiest adventures while staying strong, clean, and odor-free. With just a little care, it will last for years of walks, hikes, and trails.

Daily Cleaning & Maintenance

• Quick Rinse: After a muddy hike or a wet walk, simply rinse your leash off in a puddle, stream, or under a faucet before tossing it in the back of your car.
• Deep Clean: For a more thorough clean, use warm water and mild soap. Gently scrub with a soft cloth or sponge, then rinse thoroughly.
• Drying: Shake off excess water and let air dry. Biothane doesn’t absorb moisture, so it will be ready to use in no time.

Handling Wear & Tear

• Frayed Thread? No Problem! Over time, minor fraying on stitched areas may occur. Simply use a lighter to gently reseal any loose threads—just a quick pass of the flame will do the trick.
• Hardware Check: Regularly inspect buckles and clips to ensure they are secure and free from debris.

Longevity

With minimal upkeep, your Hambos Pups Biothane leash will continue to be a reliable companion for every use for years to come—rain or shine!

Shipping Guide

We’re happy to offer free shipping on all orders over $50 to all 50 states!

• Processing Time: Orders are processed and shipped within 3-5 days of purchase.

• Eco-Friendly Packaging: We use minimal packaging to cut down on waste while ensuring your items arrive safely.

• Tracking: Once your order ships, you’ll receive an email with tracking information so you can follow your package’s journey.

Thank you for supporting a local Seattle brand—happy adventuring!

HOW DO I PLACE AN ORDER?

Explore our collection of durable Biothane leashes and gear. Click on a product to view details and select your preferred size and color.

– Once you've found the perfect item, click "Add to Cart". When you're ready, proceed to checkout.

– Enter your shipping details and choose your payment method. We accept major credit cards, PayPal, and other secure payment options.

– After completing your purchase, you'll receive an order confirmation email. Orders ship within 3-5 days, and you'll get tracking info once your package is on its way.

Enjoy your new Hambos Pups gear—happy adventuring!

You have 24 hours to change or cancel your order. We are quick to process orders and once the item has shipped we can no longer change or cancel the order.

Hambos Pups Return Guide

We stand by the quality of our products, but we understand that sometimes returns are necessary. Please review our return policy below:

Eligible Returns

We accept returns if there is a manufacturing defect or if you are unhappy with your purchase.

Items must be unused, in their original condition, and free of any damage to be eligible for a return.

Non-Returnable Items

Used or Worn Products – For safety reasons, we cannot take back used items, as we cannot verify their integrity after they leave our hands.

Need a Replacement?

If your leash has been damaged outside of manufacturing defects, check out our Accident Replacement Program for a discounted replacement option.

If you believe your item qualifies for a return, please contact us at return@hambospups.com with photos and details, and we’ll be happy to assist you!

Reach out through our contact us form or send us an email if you have any additional questions.