Free Shipping

SHIPPING

We’re happy to offer free shipping on all orders over $50 to all 50 states! Processing Time: Orders are processed and shipped within 3-5 days of purchase. Eco-Friendly Packaging: We use minimal packaging to cut down on waste while ensuring your items arrive safely. Tracking: Once your order ships, you’ll receive an email with tracking information so you can follow your package’s journey. Thank you for supporting a local Seattle brand—happy adventuring!

RETURNS

We allow returns on any product with a defect. If your purchase has a defect, please contact us immediately. For all other return inquiries, we will consider them on a case-by-case basis within 30 days of purchase. Please contact us first. Approved refunds are credited to the original payment method within a specified number of days. Eligibility for Returns To qualify for a return due to a manufacturing defect, items must be in the condition you received them and in the original packaging. Please contact us before initiating a return. Non-returnable Goods We do not accept returns for perishable items, dog foods, gift cards, or wholesale purchases. Assistance For further assistance or questions about our accident replacement program, contact us at hello@hambospups.com.