We allow returns on any product with a defect. If your purchase has a defect, please contact us immediately. For all other return inquiries, we will consider them on a case-by-case basis within 30 days of purchase. Please contact us first. Approved refunds are credited to the original payment method within a specified number of days.
Eligibility for Returns To qualify for a return due to a manufacturing defect, items must be in the condition you received them and in the original packaging. Please contact us before initiating a return.
Non-returnable Goods We do not accept returns for perishable items, dog foods, gift cards, or wholesale purchases.
For further assistance or questions about our accident replacement program, contact us at [email protected].